Refund policy

30-day returns for unopened bottles

You may request a return within 30 days after delivery. Bottles must be unopened, with the original seal intact. Opened bottles are not eligible for a change-of-mind return.

How to request a return

Contact us through the Minnexa Contact page with your order number and the bottles you wish to return. Please contact us before sending a return so we can provide instructions and confirm any applicable return-shipping arrangements.

Refunds

Approved returns are refunded to the original payment method after the returned bottles are received and checked. Refunds are based on the amount actually paid for the returned products, including any applicable discounts. Your payment provider may require additional time to post the refund.

Damaged, incorrect, or defective orders

Please contact us if your order arrives damaged, incorrect, or defective so we can help resolve the issue. This policy does not limit rights provided by applicable consumer law.

Subscription orders

The same unopened-bottle return policy applies to subscription deliveries. Canceling a subscription stops future renewals; it does not automatically cancel or refund an order already charged. Manage future deliveries in your customer account before the next renewal.

Minnexa LLC
4385 Cameron St. #B
Las Vegas, NV 89103, United States